An extra pair of hands from your own neighbourhood.
Stand-ins are people aged 18 or over who earn a bit on the side near you, helping with the shopping, the garden, some company or the phone. Ask one, or become one yourself.
Ask a stand-in
Someone extra, just when you need it.
Looking after your mum, dad or partner? Ask a stand-in, so you get some time off. Living at home and could use a hand? You can ask for one yourself.
- 1Choose who to askThe app shows stand-ins who travel to your address, in a list or on the map. You see what each person does, the hourly rate, reviews and the distance. The choice is yours.
- 2Request a timePick a task, a day and how long. You pay when you send the request. If the stand-in says no or doesn’t reply, you get your money back.
- 3Your extra pair of handsAfter a yes, the appointment goes on the circle’s schedule. The arrangement is between you and the stand-in; Hoopla isn’t a party to it.
- Every stand-in is 18 or over and has had their identity checked
- You see the hourly rate and what each person does up front
- Cancelling costs nothing up to 24 hours beforehand
What a stand-in does
Everyday help in and around the house.
Washing and dressing aren’t included, nor are medical tasks; those are for professionals. A stand-in visits the same household on 3 days a week at most.
- Shopping
- Cleaning and tidying
- Garden
- Odd jobs around the house
- Company and walks
- Walking the dog
- Help with phone or computer
- Going along to an appointment
- Cooking
- Other
A stand-in chooses where to help and how far to travel. Customers see their town and the distance; on the map, their location is accurate to about 1 kilometre. Before saying yes to a request, a stand-in sees the street and town, and only gets the house number after a yes.
Become a stand-in
Student, retired or just got time to spare?
Anyone aged 18 or over can become a stand-in. You help people near you and earn a bit on the side. You decide your price, your hours and what you take on.
- 1Sign up in the appTell us what you do: studying, working, retired or something else. Choose your tasks and how far you’ll travel, and have your identity checked. The Hoopla team then approves your sign-up.
- 2Set your price and hoursOne hourly rate for all your tasks, at least €17.55: the Dutch minimum wage plus holiday pay and paid leave. Hoopla updates it on 1 January and 1 July. You set your own hours, and switch on Available now whenever you can.
- 3Say yes to what suits youA request shows what’s being asked, when, and in which street and town. You say yes, suggest another time or say no. After a yes, the appointment goes on your schedule and you see the full address.
What you earn
Your price is your price.
You keep your full hourly rate. What you do and when is up to you.
- You earn at least €17.55 an hour, and you set your own price
- You choose your hours and how far you travel
- You can always say no, with no consequences
- No washing and dressing, and no medical tasks
- An ID check in the app first, to keep everyone safe
- You declare what you earn yourself; the app shows you a yearly overview
- 2 hours × €20.00
- €40.00
Just an example. You set your own price, from €17.55 an hour.
Questions
What people often ask us.
Can’t see your question? Ask us in the app via Contact Hoopla.
What’s a stand-in?
Someone aged 18 or over from your area who earns a bit on the side through Hoopla: a student, someone retired or anyone with time to spare. A stand-in helps with everyday things in and around the house and sets their own price and hours. You choose who to ask and make the arrangement with the stand-in directly; Hoopla just puts you in touch.
What does a stand-in do, and what not?
Everyday help in and around the house: shopping, cleaning, the garden, odd jobs, cooking, company, walking the dog or help with the phone. Washing and dressing aren’t included, nor are medical tasks. A stand-in visits the same household on 3 days a week at most.
Can I pay a stand-in from a pgb?
No. You can’t pay a stand-in from a personal budget (pgb). You pay in the app when you send the request. If the stand-in says no or doesn’t reply, you get your money back.
Who can become a stand-in?
Anyone aged 18 or over. When you sign up, you say what you do: studying, working, retired or something else. You have your identity checked in the app, and then the Hoopla team approves your sign-up.
What will I earn?
You set one hourly rate for all your tasks, and you keep all of it. The minimum is €17.55: the Dutch minimum wage plus holiday pay and paid leave. We update it on 1 January and 1 July. While the app is still a test environment, nothing is paid out yet.
Do I have to accept every request?
No. You decide your own hours, your area and when you’re available now. A request shows the street and town before you say yes; you see the full address after. You say yes, suggest another time or say no. Saying no has no consequences.
What about tax?
You declare what you earn on your own tax return. The app shows you a yearly overview. Hoopla doesn’t give tax advice.
Ask a stand-in, or become one yourself.
Download the app. Find a stand-in near you, or choose to become one when you start, and sign up.