Contact

We’re happy to help.

Got a question about the app, your circle or an appointment? Ask it in the app. That way it reaches the right person straight away, and you’ll find our answer in Messages.

A question? Ask it in the app.

  1. 1Open the app and go to Profile.
  2. 2Tap Contact Hoopla.
  3. 3Write your question. Our answer will appear in Messages.
Go to the app

Report something

Something not right with a person, a message or an appointment? Tap Report in the app, on the profile, message or appointment. You can also block someone. The Hoopla team looks at every report.

No account? Then email your report to info@thuisverzorgd.nl. Tell us what happened, when, and who or what it’s about.

In immediate danger? Call 112.

Email us

For anything you can’t do in the app, there’s one address.

info@thuisverzorgd.nl

Hoopla is still being set up as a company. Once the company details and registered address are final, they’ll be here and in the terms.

Email us about

  • Working together, as an organisation, business or journalist.
  • A question before you have the app.
  • Reporting something without an account, and contact for authorities and regulators (DSA, Articles 11 and 12).
  • A request about your own data, such as access or deletion, or an objection to a decision we made.